Is Social Security, Debt, or Identity Theft Costing You?
On this episode of Financially Confident Christian Live with Ralph Estep Jr., we dive headfirst into some real-life financial dilemmas that many people face but often feel too awkward to discuss. Is Social Security, Debt, or Identity Theft Costing You? Ralph starts by welcoming listeners with a friendly vibe and a promise to tackle some tough questions about money matters. The first question concerns Social Security and whether 67 is really the age at which everyone should claim benefits. Ralph is quick to point out that this so-called 'magic number' doesn’t apply to everyone. He breaks it down by explaining that you should consider your personal financial situation before jumping on the bandwagon. If you're still working and can afford to wait, delaying your claim could significantly boost your monthly benefits, making it a worthwhile consideration.
Check out the full podcast episode here
Next, we delve into a listener's predicament: relentless debt-collection calls about a medical bill they’re unsure about. Ralph sheds light on the staggering rise in household debt and emphasizes that this issue is affecting more people than we might think. He offers practical advice on how to handle these situations, stressing the importance of demanding written verification of any debt and knowing your rights. This segment is not just about listening; it’s about empowering ourselves to take action and not feel overwhelmed by aggressive debt collectors.
Finally, Ralph wraps up the episode with a discussion on identity theft, sparked by a listener’s shocking experience of receiving a bill for medical treatment they never had. Ralph emphasizes the importance of monitoring our financial health and recognizing the signs of identity theft that may not appear on credit reports right away. He reminds us to stay vigilant and proactive about our financial situations. Overall, this episode is a blend of relatable stories, practical tips, and Ralph’s witty charm that makes financial conversations feel approachable and engaging. Whether you're in a similar situation or just looking to learn more, this episode has something for everyone.
Takeaways:
- Claiming Social Security at 67 might be the norm, but it ain't a one-size-fits-all deal for everyone, man.
- If you need the cash now, claiming early is cool, but know it shrinks your future checks for good.
- When debt collectors come knocking, don't sweat too much; you've got rights, and you can demand proof of that debt.
- Identity theft can sneak up on you; keep a close eye on your mail and bank statements, trust me.
Links referenced in this episode:
Companies mentioned in this episode:
- Social Security
- Money magazine
- Mark Guberti
- USA Today
- Consumer Financial Protection Bureau
- Lifelock
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00:00 - Untitled
00:37 - Untitled
00:46 - Introduction to Financially Confident Christian Live
01:20 - Navigating Social Security Decisions
16:25 - Understanding Debt Collection Rights
19:44 - Understanding Identity Theft and Its Impact
30:09 - Understanding Identity Theft and Preventive Measures
Well, hello, everybody.
Speaker AWelcome in.
Speaker AGlad you're here today.
Speaker AI'm Ralph Estepp Jr. And this is Financially Confident Christian Live.
Speaker AWe go live every Friday at 1pm right here.
Speaker ASame place we talk about money the way real people actually live it.
Speaker ANow, that version where everything goes gets wrapped up neatly.
Speaker AWe're just talking about the version you're sitting with the bill and didn't expect or decision you're not sure you made right.
Speaker AOr maybe it's that letter that showed up and you don't know what to do next.
Speaker AThat's exactly what we do here today.
Speaker AToday I've got three questions.
Speaker AAll of them are so much more common than you might think.
Speaker AWe're going to start talking about a man trying to figure out whether 67 is actually the right age for him to claim Social Security or whether that number is just something people repeat without thinking it through.
Speaker AThen we're going to talk about a woman getting calls from a debt collector about a bill she's not sure she owes and wanting to know whether her rights are at the moment that already feels overwhelming.
Speaker AAnd then we're going to end the show today with a retiree who got a medical bill for a procedure listen to this.
Speaker AShe never had.
Speaker AAnd now she's realizing something may be wrong for a while without a red flag showing up on her credit report.
Speaker AWe're talking about three different situations, all three very real situations.
Speaker ASo if you're watching on YouTube, the chat is open.
Speaker ADrop your questions in as I'll get to as many as I can.
Speaker AIf you're on Clubhouse joining us today, come up on stage.
Speaker AAll right, let's get into this.
Speaker ASo before we get started, I want to remind everybody, tell your friends about the show.
Speaker AIf this is your first time, welcome to the show and make sure you come back next week.
Speaker AAnd hey, here's a plan.
Speaker ABring somebody with you who needs this information.
Speaker ANow if you're interested in finding out more about what we do, you can go to financially contact confidentchristian.com and if you want to go even deeper, you can join our Patreon site.
Speaker AYou can do that by going to financiallyconfidentchristian.com join.
Speaker ASo that could be some great things.
Speaker AWell, let's get right to question number one here from one of our listeners.
Speaker AListener writes this.
Speaker AEveryone I talk to seems to think that 67 is the age to claim Social Security.
Speaker AMy co worker did it at 67.
Speaker AMy neighbor did it at 67.
Speaker AWhen I ask why, they all say the same thing.
Speaker AIt's the full retirement age.
Speaker AI'm turning 66 next year, and I've started to wonder if I'm just going to follow the crowd without actually thinking this through.
Speaker AMy wife is three years younger than me.
Speaker AWe have some savings, but not a lot.
Speaker AI'm still working part time.
Speaker AIs 67 actually the right answer for me, or is that just the default that most people pick?
Speaker ABecause it sounds right.
Speaker AThanks, Ralph.
Speaker AAnd that is a great question to start off with today.
Speaker AI want to start by saying this.
Speaker A67 Is not some magic number.
Speaker A67 Is nothing more than the actual full retirement age that Social Security is saying that that is your full retirement age, and that's for anybody born in 1960 or later.
Speaker AFor the last few years, we've been going through this situation where it goes up by a couple months each time, but now it's locked in at 67.
Speaker AHere's the bottom line.
Speaker AIf you claim earlier than 67, your check shrinks.
Speaker AThe problem with your check shrinking, it shrinks forever.
Speaker AIt never changes.
Speaker ASo if you decide to take Social Security before you reach that full retirement age, like I said, which is 67, you're going to permanently reduce the amount of benefit you have.
Speaker ABut here's the other side of that.
Speaker AIf you wait past 67, it grows about 8% a year until you reach age 70.
Speaker AOnce you reach age 70, it doesn't get any bigger.
Speaker ASo you definitely want to take it 70, if not before.
Speaker ABut the age that's right depends on your situation.
Speaker AAnd that's why I love this question.
Speaker AIt's not about what the crowd thinks.
Speaker AIt's about what's right for your particular situation.
Speaker AAnd as we got this question, we did a little research and we found this Money magazine article by a fellow by the name of Mark Guberti.
Speaker AAnd this came out in May of 2026.
Speaker AAnd it, and it really says, here are the three questions that you've got to ask if you find yourself in the same position as this listener today.
Speaker AAnd these are the ones that most people skip.
Speaker ASo let's get right to it.
Speaker AHere's the first question.
Speaker AThe first question you've got to ask yourself is, can you afford to wait?
Speaker ASo what you're telling me in your listener question is you're still working part time.
Speaker AIf your basics are covered, you're handling your expenses.
Speaker AIf you decide to wait, that actually pays off for you.
Speaker AFrom 67 to age 70 means that you'll roughly get 24% more per month.
Speaker AThat's for life.
Speaker ASo if you're able to wait even to age 68, that's an additional 8%.
Speaker AIf you wait till age 69, that's additional 8%.
Speaker AAnd if you're able to wait till 70, that's an additional 8%.
Speaker AThat's a 24%.
Speaker AWe'll call it a salary raise for the rest of your life.
Speaker ASo this is not a simple decision.
Speaker AWe just want to say, oh, I'll do whatever I think is best or whatever way the crowd is going.
Speaker AThis is why this is so important.
Speaker AAnd I love what Mark put in the article.
Speaker AHe said some people bridge those years with portfolio withdrawals, a part time job, and yes, some cost cutting.
Speaker ASo getting back to the question, do you need the money?
Speaker AIf you need the money right now, then by all means claim it.
Speaker AIt's fine.
Speaker AThere's no shame in that.
Speaker AYou're not going to cost yourself anything because you're at full retirement age.
Speaker AIt's not like you're going to go in the other direction.
Speaker AMy whole point is though, decide on purpose, be intentional and in making that decision rather than just following the crowd because hey, follow the crowd, get yourself in trouble.
Speaker ASo that's the first question to ask, do you need the money?
Speaker ASecond question you got to ask is how long do you need the money for?
Speaker ANow the math breaks even around your late 70s, meaning once you get to your late 70s in age, the number doesn't really matter.
Speaker ABut as I said earlier, if you claim early, you're going to get more checks because you're going to get it at age you could basically get at age 62, you're going to get more checks, but the checks are going to be smaller.
Speaker AAnd that's the way it's going to be for the rest of your life.
Speaker AIf you wait, you're going to get fewer checks because you're waiting to do it, but they're going to be bigger ones.
Speaker ASo if you wait till age 70, your check is generally going to be 24.
Speaker AI say check course, direct deposit these days, but your check, your direct deposit is going to be 24% higher.
Speaker AThe other thing you've got to really ask yourself is, is how long does your family live?
Speaker AAnd this is not an easy discussion to have.
Speaker AI would say take out a crystal ball and try to figure out how many people in your family make it past age X.
Speaker AIn my analysis, basically it works out to be if you wait till age 70, you basically have to live to be about 83 years old in order to make this break even.
Speaker AIn general, waiting usually wins.
Speaker AIf you have a Longevity.
Speaker ALike, I've met with clients who said, hey, man, everybody in my family lives to be 95 years old.
Speaker AI say to them right away, wait, especially if you don't need the money right now.
Speaker ABut if I have a client that comes in and says, dude, I'm the oldest person in my family.
Speaker AI just hit 66, I'm thinking, well, maybe it's a good idea to cash your chips in while you can.
Speaker AAnd if you've got health concerns, things that you already know are an issue, it's a different math equation.
Speaker ASo that's really question number two.
Speaker AHow long will you need it?
Speaker ANow, the piece we don't want to overlook.
Speaker AAnd as Mark brings this out in his article brilliantly, what does this do for your wife?
Speaker AYou mentioned your wife is three years younger than you.
Speaker AAnd this is one of the questions that a lot of couples miss.
Speaker AYour wife being three years younger than you.
Speaker AThing you need to understand is the survivor of your relationship, the survivor on Social Security, keeps the higher of the two benefits.
Speaker ASo a lot of folks will do this.
Speaker AIf you claim early as the higher earner and that smaller check is hers, she's going to get your benefits when you pass away.
Speaker ASo the likelihood of you outliving your wife with her being three years older than you, or, excuse me, three years younger than you, it's most likely you're going to outlive her.
Speaker AWell, if you wait to claim your benefits till age 69 or 70, when you do pass away, she's going to get higher earnings and she's going to get higher earnings for decades if she outlives you by a lot.
Speaker AMark put this in the article.
Speaker AIt says, if you were the higher earner, it might make sense to delay claiming benefits for as long as possible.
Speaker AAnd I recommend this to clients all the time.
Speaker AIf I have a husband and wife to come in and meet with me and they say, ralph, what do we do about Social Security?
Speaker AAnd I'll say to them, well, let's talk about your ages.
Speaker AAnd let's just say I have a client whose husband is 10 years older than that person.
Speaker ATo me, if they can wait till age 70, it's definitely the better choice, especially if they're the higher wage earner.
Speaker ANow, again, all of these things depend on the situation.
Speaker ASo the common play that Mark talks about in his article here in Money magazine is higher earner delays the lower earner claims early.
Speaker AYou understand what I'm saying there?
Speaker ASo if you're the higher earner of the two, wait to claim your benefits till later.
Speaker AIf you're the lower one, you can claim it now because you're going to get the higher benefit down the road.
Speaker ABut that survivor benefit is the number that nobody seems to run in the calculations.
Speaker AIn the end, you just need to have confidence in making a choice.
Speaker AYou can explain to yourself there's no shame in any of these decisions.
Speaker ASometimes clients will say to me, ralph, I came in and met with you, and you told me to wait till age 70.
Speaker ABut, but, dude, I'm taking it at 68, and they feel like I'm going to shame them.
Speaker ANot at all.
Speaker AThat's your decision.
Speaker AYou've got to do what works best for your particular situation.
Speaker ASo, I mean, like I said, this is a great question, and it's a question we get all the time.
Speaker AAnd it really comes down to, are we going to follow everyone else?
Speaker AAre we going to chart our own course and do our own thing?
Speaker ABut what are you planning to claim yourself?
Speaker ADid you run the math or you fall in the crowd?
Speaker AI would love for you to comment.
Speaker AIf you're able to comment, you can put it right in the.
Speaker AIn the chat there as you're watching this replay on YouTube.
Speaker ABut what are you planning to do?
Speaker AAll right, well, let's get to our second question.
Speaker ASecond question is all about debt collectors.
Speaker AAnd this one, when we read this one, my assistant and I, we went through it.
Speaker AI was like, this is, this is an amazing question, but let's get right to our second question.
Speaker AAnd this one says this.
Speaker ADear Ralph, about four months ago, I started getting calls from a debt collection company about a medical bill from 2023.
Speaker ANow, if you're watching this, I'm recording this in June of 2026, just to give some context.
Speaker ASo she started getting these medical bills from 2023.
Speaker ANext thing she says is, I paid part of the bill at the time, and I'm not sure the rest is even mine.
Speaker AI'm going to pause there for a second.
Speaker AWhy would you pay part of the bill and then assume the rest isn't yours?
Speaker AThat's something we can talk about later.
Speaker ABut I'm a little confused by that comment.
Speaker AAnd then they say this.
Speaker AWhen I try to explain that, they don't listen.
Speaker ANow she's talking about the debt collector.
Speaker AThey just keep calling.
Speaker AThe calls have even started coming to my work number.
Speaker AI feel like I'm being harassed.
Speaker AA friend told me the debt collection complaints are way up right now, and a lot of people are in situations like me.
Speaker AIs that true?
Speaker AAnd what are my rights Here, what do I do to make this stop?
Speaker AAnd she ends it with, thank you, Ralph.
Speaker AWell, here's the thing.
Speaker AI'm going to say, number one, your friend is right.
Speaker AYou're not the only one going through this.
Speaker AI see a lot of this every day.
Speaker AI used to work in the credit union industry.
Speaker AWe used to see this all the time.
Speaker AAnd we found this article.
Speaker ANow, this article is from last fall 2025.
Speaker ASo it's a little bit dated, but I think the data here is really strong.
Speaker AIt's from USA Today.
Speaker AAnd these numbers are hard to look at.
Speaker AI'm going to throw some numbers at you because when I read these, like, wow, this is amazing.
Speaker ALet's start with household debt.
Speaker AThe debt held by individuals in households, $18.4 trillion.
Speaker ANow this, like I said, this is in fall of 2025, which.
Speaker AThat's a big number.
Speaker ABut listen to this.
Speaker AHere's the scary part.
Speaker AThat's up from $14.3 trillion in 2020.
Speaker ASo in five years, debt has increased by 4.
Speaker AI'm going to do the math for you because I'm pretty good at this.
Speaker AIt increased by $4.1 trillion.
Speaker ATrillion's a big number.
Speaker AThere's a lot of zeros behind that.
Speaker AThat's a big number.
Speaker AAt the same time, credit card debt is now past $1.2 trillion.
Speaker ASo you understand the burden that's being carried.
Speaker AYou understand this mountain of debt that's out there.
Speaker AThat's one side of the equation.
Speaker ABut here's the scarier part.
Speaker ADelinquencies in fall 2025 were the highest since 2012.
Speaker ADelinquency, meaning people aren't paying their debts.
Speaker AAnother scary thing.
Speaker ASo debts at the highest level and delinquencies at the highest level, we're tracking in the wrong direction.
Speaker AListen to this.
Speaker AFTC complaints, Federal Trade Commission were more than 140,000 complaints in one quarter, and that's up from 44,000 a year earlier.
Speaker ATripled them.
Speaker AThe top complaint, debts that weren't actually owed, of those, 40% said that this debt is not something I owe.
Speaker AAnd that's your exact situation.
Speaker AAgain, I don't understand why you paid some of it.
Speaker AMaybe they were pressuring you.
Speaker ALike, I'm just going to get rid of them.
Speaker ARabbit is going to be done with them.
Speaker AI wouldn't have paid any of it.
Speaker AAnd Thomas Nietzsche in this article, Money Management International is where he's from, via USA Today, said, I think we're just seeing more people fall into debt and that struggling with collections.
Speaker AWell, that's pretty obvious when you look at the number of debt being the highest it's ever been.
Speaker ADelinquency rates are high.
Speaker AThe economy's tough for some people.
Speaker AThomas is right.
Speaker AWe're seeing more people fall into debt and as they get into debt is getting bigger and bigger and bigger and they're struggling collections.
Speaker ABut now let's talk about why collectors are pushing so much harder.
Speaker ABecause a lot of people don't understand this part.
Speaker AOld debts get sold for pennies on the dollar.
Speaker ANow you might be saying, Ralph, what are you talking about?
Speaker ALet me give you an example.
Speaker ALet's say you have a debt with a lender and you're not paying them because who knows why?
Speaker AYou're just not paying them.
Speaker AA lot of lenders now will sell those debts for pennies on the dollar to somebody else because it's just worth it to them to be done with it.
Speaker AThere's so many loans that aren't performing in their portfolio to say, you know what, I'm just going to sell these things and that's what they do.
Speaker ABut here's the problem with that.
Speaker AIf you think about it, that buyer, that debt collector has paid for these debts.
Speaker ANow maybe they only pay pens on a dollar, but guess what?
Speaker AThey're going to push harder than the original creditor.
Speaker AThe original creditor gave up on you a long time ago.
Speaker ABut this new debt collection company is going to push super hard.
Speaker AAnd also I'm going to mention this, the cfpb, which I'll mention here in a second.
Speaker AI'll talk about exactly what that is, has been sidelined.
Speaker ANow here's a quote from Erin Witty.
Speaker AShe's from the Consumer Federation of America again through USA Today.
Speaker AShe says the messages that companies are getting is that there is no CFPB watching their conduct anymore.
Speaker ANow let's talk about what the CFPB is.
Speaker AThe CFPB is the Consumer Financial Protection Bureau.
Speaker AThat is an independent US Government agency that enforces federal laws protecting consumers in the financial sector.
Speaker AThis was actually created back in 2010 by the Dodd Frank Act.
Speaker AAnd this is what it's supposed to do.
Speaker AIt's supposed to ensure that banks, lenders and other financial companies treat you fairly and transparent.
Speaker ATransparently.
Speaker AThat's what it's supposed to do.
Speaker ABut if it's true that this is not being worked on, there's less oversight.
Speaker ASo this is why you've got to have more knowledge than anything else.
Speaker ASo let's get into your rights because you asked me a very specific question.
Speaker AI'm going to get right into your rights, here's the big one.
Speaker ANumber one thing you can do, you can demand written verification of the debt.
Speaker AYou might be saying, ralph, what does that look like?
Speaker AWhen that person calls you again, answer the phone, be polite about that and say, I want you to give me a written verification of the debt.
Speaker AIf they bought this from somebody else, which is probably the case, if it was a collection company calling you, they're going to have to go back and get their records and verify that debt is accurate.
Speaker ABut once you make that request in writing now, again, it can't be like, oh, I'm going to talk them over the phone.
Speaker AYou got to ask them very clearly, how do I ask for verification of this?
Speaker AThey should have a phone.
Speaker AThey should have a way for you to send them an email, send them some kind of written confirmation.
Speaker ABut once you request that in writing, they've got to stop collection activities completely until they prove that that debt is valid.
Speaker AYou also can stop the work calls.
Speaker AThat's a simple thing you got.
Speaker AAgain, put it in writing.
Speaker ADo not call my work.
Speaker AThey have no right to threaten you.
Speaker AThey have no right to curse you.
Speaker AThey have no right to pose as government officials.
Speaker AThey.
Speaker AThey have no right to inflate what you owe.
Speaker ASo your action plan needs to be this number one thing.
Speaker AYou've got to do a written request.
Speaker AI would send that written request certified mail with return receipt request.
Speaker AA lot of people have no idea what I'm talking about.
Speaker AThat.
Speaker ALet me explain.
Speaker AYou send them a letter, go to the post office and ask the post office to send this certified mail with return receipt requested, which basically means whoever receives that letter has to sign off on this.
Speaker AAnd you'll get a postcard back saying who signed for it, when they signed for it, so you can prove they got it.
Speaker AOnce you prove they've got it, keep that proof.
Speaker AAnd then log every single call, especially if they keep calling.
Speaker ARob, send this in.
Speaker AI told them to stop, prove it.
Speaker AThey haven't done it.
Speaker ALog those calls.
Speaker AAnd then once they stop or they violate those rules, then you can file a complaint with the Federal Trade Commission or that cfpb.
Speaker AYou also can sue them.
Speaker ANow, I don't know if you're going to go out and do that.
Speaker AYou could potentially go hire an attorney and do that.
Speaker ABut it all comes down to documenting all of this.
Speaker ADocumentation wins on this.
Speaker ASo know your ground, stand on your ground.
Speaker AStand firm in what you dealt.
Speaker ANow, maybe you're watching or listening to this and you're like, wow, I've dealt with these debt collectors before.
Speaker ADid you know about this?
Speaker AWritten verification?
Speaker AA lot of people don't understand this.
Speaker AYou have an absolute obligation or.
Speaker AOr an absolute right to get this in writing, but you've got to make it in writing.
Speaker AIt's a little bit of a game here, right?
Speaker ABecause what typically happens is somebody calls you like, that's not my debt.
Speaker AClick.
Speaker AThey're going to keep calling you, they're going to keep harassing you.
Speaker AThey're going to keep sending you documentation, they're going to keep sending you letters.
Speaker ABut until you take the stand, know your ground.
Speaker ANow, here's the deal.
Speaker AIf this is your debt, you're going to have to figure out a way to pay it.
Speaker AThat's just the truth.
Speaker AYou ain't going to run away from this much longer.
Speaker ANow, you may need to go see an attorney about bankruptcy protection or something along those lines.
Speaker ABut if it's not your debt, then stand firm in that.
Speaker AMake them prove it.
Speaker ASo that's the thing I want to do.
Speaker AI want to say that here, because a lot of people don't realize the rights that they do have.
Speaker AAll right, well, let's get to our third question for today.
Speaker AAnd this is a question about identity theft.
Speaker AAnd this is something that I'm seeing a lot of it on the rise.
Speaker AI see it a lot in my practice from the IRS perspective of people filing returns under other people's names and that sort of thing.
Speaker ASo let's get right to this listener question says, Dear Ralph, last week I received a bill from a medical provider for a procedure I never had.
Speaker AI thought, wait a minute, you.
Speaker ABut anyway, let me continue.
Speaker AWhen I called the office, they had my name, they had my birth date, they even had my address.
Speaker AEverything matched.
Speaker AThey actually said the procedure was done in March at a facility three states away from me.
Speaker AI've never even been to that state, Ralph.
Speaker AI've never seen that provider.
Speaker AAnd I've been monitoring my credit report regularly.
Speaker ANothing showed up there.
Speaker ASo my question is this.
Speaker AIf someone stole my identity months ago, how did it not show up on my credit report?
Speaker AAnd what else should I be looking at that I might have missed?
Speaker AThank you, Ralph.
Speaker AWell, thank you for sending in that question.
Speaker AIt's a great question because in your particular case, you've done everything right.
Speaker AYou're monitoring your credit, you're paying attention to your identity, and it still happened to you.
Speaker AThe problem with credit reports, they only show active accounts and collections.
Speaker AThis is a medical identity theft.
Speaker AAnd unfortunately, like you said, the records are in your name, but they don't affect your credit report yet until that medical company sends it to a collection agency.
Speaker ASo we're going to go back to Matt Gaberty again from Money magazine.
Speaker AThis is in May 2026.
Speaker AHe wrote an article about this as well.
Speaker AHere's three warning signs that you can look at for things that don't touch your credit report.
Speaker ABecause a lot of people say, well, Ralph, I monitor my credit, but I don't see these things.
Speaker AHe came up with some brilliant ideas of things that you can monitor that might not hit your credit report.
Speaker AHere's the first sign he calls it communication disruptions.
Speaker AIf your mail slows down all of a sudden, if you normally get X number of pieces of mail and you're like, you know what's interesting, Rob?
Speaker AI haven't gotten any mail lately.
Speaker AThat's a clear sign that there's an issue.
Speaker AIf you get password resets on your email or your text that you didn't request.
Speaker ASee, a lot of people just blow those off, like, oh, that's no big deal.
Speaker ANo, those are super important.
Speaker AIf you get one of those, number one, don't click on it because it could be spoofing, it could be trying to what they call it phishing, but see who it's from.
Speaker AAnd if it's from a credit card company that you have, don't click on any links in that, but go call that credit card company, log in with your credentials and see if there's something going on if someone's trying to get into your account.
Speaker ANumber one thing, add multi factor authentication.
Speaker AThat will put a lot of these things at rest, which is clearly what's going on here.
Speaker ASo that's the second thing.
Speaker AMail slows down.
Speaker APassword resets you didn't request.
Speaker AIf you get purchases you didn't make, believe it or not, there are actually people that go make purchases, have stuff sent to you, and you're like, I never ordered this, but this is cool.
Speaker AI got this.
Speaker AI didn't even ask for it.
Speaker AThey're setting you up for identity theft.
Speaker AHere's another one I hadn't even thought about.
Speaker AIf your cell service all of a sudden drops.
Speaker ABecause they could do what's called a SIM swap, where they actually.
Speaker AAnd see, this is even more prevalent now because most of the newer phones don't have a physical SIM card.
Speaker ASIM card is basically a little card that goes into the phone that allows it to authenticate.
Speaker AThey have these things called ESIM now, which is an electronic version of a SIM card.
Speaker AAnd see the Problem with that.
Speaker AThink about this.
Speaker AEven if you've got that multi factor set up, someone could do a swap with your SIM card and they could be getting those two factor authentication.
Speaker ASo you have no idea.
Speaker AYou've done all the right things.
Speaker AYou've got strong passwords, you've got the multi factor set up, but you have no idea this is coming.
Speaker ABecause they even stole your phone number for cell services.
Speaker ASo all of a sudden you're getting all these weird calls, your cell service drops.
Speaker AGet in touch with your cell provider and find out if someone is taking your phone number.
Speaker ASo that's the first sign.
Speaker ACommunication disruptions, mail password resets, self service.
Speaker AHere's the second thing he mentions.
Speaker ABills for things you didn't do, which is the definition of what we got going on here.
Speaker AMedical bills for care you never had.
Speaker AAnd here's the problem with that.
Speaker AA lot of people say, well, my insurance should just cover.
Speaker AI don't even look at that.
Speaker AThat's the thing about these medical bills.
Speaker AA lot of people just assume, especially if you have medical issues, you're like all the insurance.
Speaker AThey always send me these letters, wrapped.
Speaker AThe insurance will figure out eventually.
Speaker AThis is your exact situation.
Speaker AIf you get any medical bill or a.
Speaker AWhat's called an eob, explanation of benefits, look at it.
Speaker ALook who the provider was.
Speaker ALook where the service was.
Speaker ALook at the service date, make sure it's yours.
Speaker AIf it's not, get in touch with that provider right away and say, this isn't me.
Speaker ASomeone is using my information.
Speaker AIf you get collection notices for accounts you never opened, that's a big red flag.
Speaker AAlso, they may not be on your credit report yet, but if you're getting those collection notices.
Speaker AHere's one.
Speaker AAnother one hadn't thought about.
Speaker ABenefit notices you never applied for.
Speaker AIf all of a sudden you get this notice, say, hey, Mr. Rav, you got this Great Benefit coming your way and you think, I didn't apply for this.
Speaker AThat's a big red flag.
Speaker ASo that's the second thing.
Speaker ABills for things you didn't do.
Speaker AHere's the third one.
Speaker AAnd this is a kind of where my, my area of expertise, tax and banking signals.
Speaker AHere's a big red flag.
Speaker AWe do a ton of tax returns, all of our returns electronically filed.
Speaker AIf the IRS rejects your return, I see this many times during tax season.
Speaker AWe'll send in the tax return.
Speaker AThe client doesn't know there's anything going on.
Speaker AI send a tax return in, 24 hours later, I get a ba bing back in the back in my email and says, hey, this return was rejected because guess what?
Speaker ASomeone else has already filed a return.
Speaker AI under this name or Social Security number.
Speaker AThis happens all the time.
Speaker AAnd the IRS has a plan of how to handle that.
Speaker ABut if you get that notice, if somebody like me, you know, does your tax return you want yourself, you could just kickback, says somebody already filed return.
Speaker AGet on touch with the IRS right away.
Speaker AThere's a problem there.
Speaker AThat's an early warning sign that someone's taken your identity.
Speaker AIf you get wage notices from an employer.
Speaker ADidn't know this happened a lot.
Speaker ADuring COVID with unemployment, I had a lot of clients getting unemployment claims from other states that they were nowhere near.
Speaker AI remember I had one particular client.
Speaker AI'm in Delaware, my home base, where my clients are a lot of my local clients.
Speaker AHe got notices from California unemployment.
Speaker AAnd I said, what'd you do with it?
Speaker AHe goes, I just figured somebody had something messed up.
Speaker AWell, that very issue would have told us he had a major identity theft.
Speaker AOr if you have bank activity you don't recognize, listen to me, friends, take a look at your bank statement at least once a month.
Speaker AI'm actually a believer in taking a look at your account activity once a week.
Speaker ABut most of the time, these things will show up on your bank account because they do these little test transactions, maybe for $10 or $5, maybe even $1.
Speaker AThey want to see, is this a valid card?
Speaker ASo check your credit card statements, check your bank statements, check all of those things.
Speaker ABecause Mark says this in the article, he says by the time your credit score drops, you may already been the identity theft victim for several months.
Speaker AAnd that's just the truth, because it takes several months.
Speaker AA lot of people don't realize this.
Speaker AThey think if you miss a payment on your credit card, man, right away that's going to hit the credit bureau.
Speaker AThat's not necessarily true.
Speaker AMost lenders have a delay in their reporting.
Speaker ASo once you hit 30 days and 60 days, that's when they start to show up.
Speaker ABut truth is, the lender might not even report it until they send it off to a collection agency.
Speaker AAnd then that collection agency is getting into your credit file to dig out who see this person is because maybe they paid pennies on the dollar for it.
Speaker ABut at that point, think about it.
Speaker AYou could be six months, you could be five months, four months, whatever that number is, already into this identity theft.
Speaker AAnd the truth is, once they find we got a live one here, as they say, they're going to go after as much credit as they can, as quickly as they can to build this level because they know at some point it's going to get figured out.
Speaker ABut I've seen this happen so many times that people's identity goes.
Speaker AIt's like a bomb went off.
Speaker AAccount, account, account, account, account.
Speaker AThis is one of the things I've talked about on the show before.
Speaker AI love credit alerts.
Speaker ALike, I have a subscription to Norton, and I think it's credit lock or whatever it's called.
Speaker AI don't think off the top of my head, but I think it's a great product to have.
Speaker ABecause actually, it's funny, yesterday I got in a text that says, hey, did you open up a new account?
Speaker AAnd I'd forgotten.
Speaker AMy wife and I were out shopping and they had one of those credit card offers at the register.
Speaker AI saved 30% on that day purchases.
Speaker AIt's like, sure, I'll take the deal.
Speaker AAnd then here we go.
Speaker A30 Days later, Norton let me know.
Speaker ALifelock, that's the name.
Speaker AI couldn't think of it.
Speaker ALifelock, Say, hey, Ralph, by the way, is this your account?
Speaker AThey sent me an email, they sent me a text.
Speaker AThey sent me actually alert to my phone and like, yeah, that's me.
Speaker AGreat.
Speaker ABut see, that could have been not me, and I wouldn't be able to stop that at the front end just 30 days into this.
Speaker ABut here's the action plan for you, the listener who sent this in number one thing, dispute this in writing.
Speaker ASend a letter to the collection agency.
Speaker AIf it's there, send a letter to the doctor's office.
Speaker ADispute it in writing again.
Speaker APhone calls are great, but follow up with writing because that's what the law says you have to do.
Speaker AIt has to be in writing.
Speaker AI know it sounds arcane, like we're in the Stone Ages with like tablets and chisels, but this is what the law says, because you want that documentation, send it certified mail.
Speaker AMake sure they're receiving it.
Speaker ARequest records.
Speaker AAsk for records showing, hey, let me see the identification of the person that came in.
Speaker ALet me see the signatures.
Speaker ALet me see the procedures that were done.
Speaker ANow, in the medical field, there might be some HIPAA requirements, but if somebody's saying they're you, say, I want to see proof that I was there because this medical, this doctor's officer's medical facility should be collecting identification.
Speaker AI know whenever I get anything done medically wise.
Speaker ANow, I went to the lab a couple weeks ago to get some blood work done.
Speaker AFirst thing they said to me, go scan your id.
Speaker AThey want to make sure that I am who I say I am.
Speaker ASo request those records, dispute these things in writing, and then report it@identity theft.gov we'll put that in the show notes.
Speaker ABut it's identity theft.gov that way you can start to build this case around this.
Speaker AAnother thing I'm going to say to do, and I've done this several times through Lifelock or there's other.
Speaker AI don't want you to think that lifelock's the only one.
Speaker AThere's other ones you can use.
Speaker ABut freeze your credit.
Speaker AAll three bureaus, not just one, not just two, all three of them.
Speaker AIt doesn't cost you a dime to put a freeze on it.
Speaker AIf you think something is up.
Speaker AThe quicker you freeze it, the better off you're going to be.
Speaker ANow, as it comes to tax filing, one of the things that I love the IRS did several years ago is they set up this thing called an IRS Identity Protection PIN number.
Speaker AKind of works like a PIN number on your bank card.
Speaker AWhen you go to file your tax return, you've got to put a PIN number on your tax return so that you can prove who you are.
Speaker ANow, a lot of people don't understand what you.
Speaker AOnce you get into that, you're going to have to get a new PIN number every year from the irs.
Speaker AThis happens all the time.
Speaker ADuring tax season.
Speaker AI'll file a tax return and say, nope, nope, nope.
Speaker AI get that.
Speaker ABing, bing, bing.
Speaker ANo, this return didn't go through again because the client has that PIN number.
Speaker AI see it with a lot of new clients, like, oh, I forgot to mention that route.
Speaker AIt's not a hard thing to fix.
Speaker AYou can actually go online through your IRS.gov portal and get a new PIN number.
Speaker ABut I love that it's free, it only takes a couple minutes, and then nobody can file a tax return in your name.
Speaker AAgain, the credit report is one window into this, but you've got to watch for more things.
Speaker ASo do you monitor your credit?
Speaker AYou know, this particular listener is doing the right things.
Speaker AThey're checking their credit report at least once a year.
Speaker ADo you have that IRS PIN number?
Speaker AAnother good thing you can do.
Speaker AThese are all things that we can do to improve our financial situation.
Speaker AAnd if you notice, all of the listener questions today were those questions that people were doing the right things, they were making the right decision, they were doing all the right things.
Speaker ABut one thing underneath all of them, the people who come out ahead on the other side were prepared.
Speaker AThey know what to look for before the problem arrived.
Speaker AThink about Social Security, run your numbers.
Speaker AThink about your spouse.
Speaker AIf you're married, know what you're getting into.
Speaker AWhat is the likelihood that you're going to live longer?
Speaker AHow much money do you need?
Speaker ACan you subsidize till you get to that longer date to retire the debt collectors again, the big takeaway from that is written verification sent by certified mail, Document everything.
Speaker AWritten verification, send it by certified mail.
Speaker AYou want to be able to tell every single step of the way, here's what I did, here's when I did it, here's who, what got it, all that kind of stuff that is super important.
Speaker AAnd then we ended up with identity theft.
Speaker AAnd I'm gonna give you that website again, identitytheft.gov.
Speaker AGo check it out.
Speaker AIt's got a great amount of great resource information.
Speaker ABut put that credit freeze on your account, I'm gonna see even something bolder.
Speaker AI actually freeze my credit report all the time.
Speaker AAnd if I need to open it up to go get a loan, fine.
Speaker AThis way nobody can put anything on my account without me knowing it.
Speaker ANow, that's an aggressive position, but I don't want to be in that position where three months, six months, nine months, a year down the road, I need to go get credit and all of a sudden I find out there's all these things on my report and get that IRS pin.
Speaker ASo just think about one step that you can take, just one step this week of any of these are impacting you.
Speaker AIf you're thinking about retirement or you're getting close to retirement, run the math.
Speaker AI also want to remind you of this Financially confident Christian has a daily episode that drops every single morning.
Speaker AYou can get signed up for that by going to financiallyconfidentchristian.com and as I said, if you want to join our Patreon community again, it's financiallyconfidentchristian.com join friend.
Speaker AYour financial situation doesn't define your worth.
Speaker AI just want to say that from the beginning.
Speaker AEverybody struggles with their finances from time to time, but your willingness to face your situation does define your worth.
Speaker AWell, that's our financially competent Christian live for this Friday.
Speaker AAgain, I'm Ralph Estepp Jr.
Speaker AI want to thank you so much for being here.
Speaker AAs I always say on the Daily show, stay financially savvy.
Speaker AMay God bless you, and I'll see you again next Friday on the show.
Speaker ATake care.
Speaker AMy.
Speaker ADivision, we ride, We rise.